Last updated November 4, 2026
Overview
This Privacy Policy explains how North Georgia Oral Surgeon ("we", "us" or "our") collects, uses, shares and protects information when you visit northgeorgiaoralsurgeon.com, contact us, request an appointment, or receive text messages from us. By using the site, you agree to this policy.
Your health information
Information in your patient record, such as your medical and dental history, X-rays, scans and treatment notes, is protected health information under the Health Insurance Portability and Accountability Act (HIPAA). How we use and disclose it is described in our Notice of Privacy Practices, which is available at our office and by calling (706) 969-7664. If this policy and the Notice of Privacy Practices ever differ about your health information, the Notice of Privacy Practices controls.
Information we collect
Information you give us
When you request an appointment, call, email or text us, we collect what you share, such as your name, phone number, email address, preferred office, the reason for your visit and any message you write. When a dental office refers you to us, that office may send your name, contact details, the reason for the referral, X-rays and clinical notes.
Information collected automatically
When you visit the site, we and our service providers collect basic technical information, such as your IP address, browser and device type, the pages you view, how long you stay and the website or ad that brought you here. This is collected with cookies and similar tools.
Phone calls
Some phone numbers on our website and ads may be call tracking numbers that show us which pages and ads lead to calls. Calls to these numbers pass through our phone service provider and may be recorded for quality and training.
How we use information
- To respond to you, schedule visits and send appointment confirmations, reminders and after-surgery instructions
- To coordinate your care with your referring dentist or physician
- To check insurance benefits and handle billing
- To send the text messages and emails you have agreed to receive
- To run, secure and improve the website, and to learn which searches and ads bring people to us
- To meet our legal and professional obligations
Text messages (SMS)
If you give us your consent by checking a text messaging box on our website form, we may send text messages to the mobile number you provide. There are two kinds:
- Appointment and service messages: appointment confirmations and reminders, scheduling, replies to your requests, before and after surgery instructions, and billing or insurance notices.
- Promotional messages, only if you agree to them separately: occasional practice news, events and offers.
Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or reply HELP for help. You can also call us at (706) 969-7664. Consent to receive text messages is not a condition of booking a visit or receiving care. We keep texts brief. They may include your appointment time, office and general care reminders, but not diagnoses, test results or other detailed health information. Our team discusses your care with you directly.
We do not sell, rent or share your mobile phone number or your text messaging consent with third parties or affiliates for their marketing or promotional purposes. Information sharing with service providers that help us deliver messages, such as our messaging platform and mobile carriers, is permitted only to deliver those messages. All other categories of sharing described in this policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
See our Text Message Terms for full program details.
How we protect information
We use reasonable administrative, technical and physical safeguards to protect the information we hold. No website or transmission over the internet is completely secure, so please do not include detailed medical information in website forms, email or text messages. Our team will talk with you about your health directly.
How long we keep information
We keep contact and website information only as long as we need it for the purposes in this policy or as the law requires. Patient records are kept for the periods required by Georgia and federal law.
Your choices
- Reply STOP to any text message to stop texts, or reply HELP for help.
- Use the unsubscribe link in any marketing email.
- Call (706) 969-7664 to update your contact details or to ask us to remove you from our marketing lists.
- Your rights to see, copy and correct your patient record are described in our Notice of Privacy Practices.
Children
This website is not directed to children under 13, and we do not knowingly collect their information online. A parent or guardian should contact us on a child's behalf.
Links to other websites
Our site links to other websites, such as map services and related practices. Their privacy practices are their own, and we encourage you to read their policies.
Changes to this policy
We may update this policy from time to time. The "Last updated" date on this page shows when it last changed. Changes take effect when they are posted here.
Contact us
Questions about this policy or your information? Contact North Georgia Oral Surgeon:
- Dawsonville office: 142 Prestige Ln, Suite 100, Dawsonville, GA 30534. Phone (706) 969-7664